Delivery Rates and Destinations: Republic of Ireland: Standard shipping takes approximately 2 to 4 business days from dispatch. Shipping rates are calculated at checkout based on package weight and dimensions. United Kingdom & International: Delivery timeframes vary depending on the destination (typically 5 to 10 business days). International customers are responsible for any applicable local customs duties, import taxes, or clearance fees upon arrival.

Delivery Delays and Issues: While we strive to meet all estimated delivery windows, external factors such as carrier disruptions, customs inspections, or peak holiday seasons may occasionally cause delays. VeloxGlow Limited is not liable for carrier-induced delays. If your package arrives visibly damaged or tampered with, please note this with the courier upon delivery if possible, and contact us immediately at hello24@veloxglow.com with photos of the parcel.